Step 1: Check the Help function on the platform
Here, documentation, user manuals and interactive e-learning courses are available covering most aspects of the Fronter Platform’s operation.
Step 2: Fronter Support Website
The International Fronter Support website - support.fronter.com - contains up-to-date information and documentation. Here you will be able to check FAQs, as well as log into the Administrator’s Forum. Accredited Fronter Administrators need to register online to receive a username and password.
Please fill in a support form on support.fronter.com with any queries that you have, and a member of the Fronter Support Team will answer you as soon as possible.
Step 3: Local Fronter Service Desk
Contact your local service team. They will be able to answer any questions regarding:
- Usage and setup of Fronter
- Bug reports
- Change requests
- Hosting and integration services
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